Personally Identifiable Information
The nature of our services may requires that we request personally identifiable information from you (such as your name, street address, telephone number, credit card number, e-mail address, and/or any other identifier that permits the physical or online contacting of you) in connection with your use of, or participation in, scholar applications, online donations, newsletter sign-ups, volunteering and requests for additional information (including via email to us), and in connection with other activities, services or resources we make available on this Site. In all of these cases, all information is collected voluntarily. Except as otherwise provided in this policy, we will never intentionally disclose any personally identifiable information about you as an individual user to any third party without having received your permission.
If you give us your permission, we may also use personally identifiable information for internal or external fundraising or informational purposes. On occasion, for example, we may alumni emails. Please note, however, that under certain circumstances, if you initially do not choose to "opt-in," or if you later "opt-out," you may not be eligible for certain outreach efforts from us for which a name, e-mail address, telephone number or other personally identifiable information is needed.
We have the following exceptions to these policies: We will release specific information about you or your account to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if there is an attempted breach of the security of this Site, or a physical or property threat to you or others.
Further, the information you enter when making an online donation will be shared with payment processors, financial gateways, and your credit card company to authorize credit card payments. Such information may also be shared with necessary third parties for the purpose or carrying out the transactions.
Non-Personally Identifiable Information
We may collect non-personally identifiable information (browser types, technical information, operating systems used to access the site, ISP, user visits) through the use of:
- "Cookie" technology: A "cookie" is an element of data that a web site can send to your browser, which may then store it on your system.
- "IP address tracking": An IP address is a number that is assigned to your computer when you are on the Internet. When you request pages from this Site, our servers log your IP address.
- "Web beacons": A Web beacon, or "clear gif", is a small graphic image on a webpage or web-based document that a web site can use to determine information about a user.
Our systems may also automatically gather information about the areas you visit and search terms you utilize on this Site and about the links you may select from within this Site to other areas of the World Wide Web or elsewhere online.
We may share this aggregate statistical information with our partners, suppliers and other third parties, but we will not share any individual names, personal navigational or other personal information.
Further, we may contract with a third party web analytics provider to help manage and optimize abetterchance.org. We use this service to help us research how visitors use this Site. To do this, we use Web beacons and cookie technology on this Site. The type of information we collect includes the number of hits a web page receives, type of browser used, and number of times a visitor makes a donation. By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors. Although this third-party provider logs the information coming from this Site on our behalf, we control how that data may and may not be used. We collect summary and statistical information (see below) about the numbers of individuals who visit our web site and what those individuals view. This information is NOT shared with anyone beyond the support staff to this web site except when required by Law Enforcement investigation. Information collected and stored which may be held indefinitely include the following:
- The name of the domain (i.e., "company.com" or "school.edu") and Internet Protocol (IP) address (i.e., 220.127.116.11) whether yours individually or provided as a proxy by your Internet Service Provider (ISP), from which you access our web site;
- The type of browser and operating system used to access our site;
- The date and time you access our site;
Where access to the Our Scholars section of the website is required, the use of a User ID and password will be used to authenticate membership. You are responsible for keeping your User ID and password confidential. The use of your User ID and password by you or any other person with or without your knowledge or consent, in connection with A Better Chance, binds you legally and makes you responsible for any such online transaction. You should promptly notify A Better Chance if you become aware or suspicious of unauthorized use of your User ID and password. Software tags called "cookies" are used to identify and verify clients when they access the client side of our web site and to store return client information so that repetitive keystrokes are minimized. Cookies are used to remember client preferences and maximize performance of our services. Attempts to authenticate to the client side of our web site using user IDs and passwords are logged and audited. Client information and logs are maintained for purposes of security and accuracy. A Better Chance will not sell or distribute client information to any other person, organization, or entity.
Children under the age of 18
We realize that many members of our audience are under the age of 18 and may not understand all the provisions of our policy or be able to make thoughtful decisions about the choices that are made available to our adult users. We strongly urge all parents to participate in their children's exploration of the Internet and any online services, and to teach their children about protecting their personal information while online.
Any electronic newsletters or mass email sent by A Better Chance will provide recipients with the opportunity to opt-out of future automated communications. It is not always possible to completely remove or modify information in our databases and servers although we will always make reasonable efforts to do so upon your request.
Disclaimer of Endorsement
Your personal information and privacy is important to us. Please note that we will take whatever measures necessary to protect your privacy by keeping appropriate security measures on our database, exercising best practices with the transmission of your information (unless sent by a means outside of our control, such as e-mail).
Please also note that any reference herein to any specific commercial products, processes, or services by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by A Better Chance.
A Better Chance will not sell, trade or share a donor's personal information with anyone else, nor send donor mailings on behalf of other organizations. A Better Chance will only share personal information once the donor has given the charity specific permission to do so.